Help Desk
Description
SITA CORP understands customers varying demands to support the applications and their business models. SITA support methodology is crafted considering the customer needs not only to support existing systems but also enhance business process by new technology skills. Our objective is to achieve your business drivers and organizational goals.
• 24 x 7 x 365 operations, customized to your time zone
• Single point of contact with end-to-end problem ownership
• Call logging, tracking, follow-up and call pattern analysis
• Dedicated, direct-dial toll-free phone number
• Standardized and custom reporting
* Subject to change based on the client's requirement, domain, complexity, type of resource requirements, current/desired landscape, data size and business.
* Price does not include any infrastructure cost.
